Shipping Policy

Last updated: August 21, 2026

At Zenvora, we aim to make your delivery experience simple and reliable.

Processing Time

Orders are typically processed and shipped within 1–2 business days, Monday–Friday, excluding public holidays.

Once your order ships, you'll receive a shipping confirmation email with tracking information.

Delivery Time

Standard delivery usually takes 7–10 business days after your order has been shipped.

Delivery times are estimates and may vary due to customs, carrier delays, weather, or other circumstances beyond our control.

Shipping Costs

Free standard shipping is available on all orders.

Expedited shipping may be available at checkout for an additional fee.

International Shipping

We ship to customers worldwide.

International orders may be subject to customs duties, taxes, or import fees. Any additional charges are the customer's responsibility.

Order Tracking

A tracking number will be provided once your order has shipped.

If you haven't received tracking information within 3 business days, please check your spam folder or contact us through our Contact page.

Shipping Address

Please make sure your shipping information is correct before placing your order.

Zenvora is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

If you notice an error, contact us as soon as possible before your order ships.

Lost or Damaged Packages

If your package arrives damaged or is lost during delivery, please contact us through our Contact page with your order number. We'll review the situation and assist you according to our Return & Refund Policy.

Contact Us

Have questions about your order or shipping?

Please contact us through our Contact page. Our support team will get back to you within 3–5 business days.