Privacy Policy

Last updated: August 21, 2026

At Zenvora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or purchase from our website.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information.

Personal Information We Collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including payment card details and transaction information, processed securely by our payment provider.
• Order information, including items purchased, order history, and communications related to your order.
• Device and usage information, including your IP address, browser type, and how you interact with the Services.

How We Collect Personal Information

• Directly from you, when you place an order, sign up for our newsletter, or contact us.
• Automatically, through cookies and similar technologies when you use the Services.
• From our service providers, including Shopify, our payment processor, and our shipping and analytics partners.

How We Use Your Personal Information

We use your personal information to:

• Process your orders, arrange shipping, and provide customer support.
• Send order confirmations, shipping updates, and — if you've opted in — marketing communications.
• Show you relevant advertising on other platforms, such as Meta/Instagram, based on your interaction with our Services.
• Detect and prevent fraud and protect the security of the Services.
• Comply with applicable law.

Cookies and Advertising

We and our advertising partners (including Meta) use cookies and similar technologies to remember your preferences, understand how you use our Services, and show you relevant ads. You can control cookies through your browser settings; note that disabling cookies may affect how the Services function.

How We Disclose Personal Information

We may share your personal information with:

• Shopify and other vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, and analytics.
• Advertising and marketing partners, to help us reach and measure our audience.
• Law enforcement or other parties, when required to comply with applicable law or to protect our rights.

We do not sell your personal information for money.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to maintain records of your orders and comply with legal obligations.

Children's Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to opt out of marketing communications at any time using the unsubscribe link in our emails. To exercise any of these rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the revised policy on this page and update the "Last updated" date above.

Contact Us

Questions about this Privacy Policy? Please contact us directly through our Contact page, and our support team will get back to you within 3–5 business days.