Return & Refund Policy

Last updated: August 21, 2026

We want you to be happy with your purchase. If you need to return an item, please review the policy below.

30-Day Money-Back Guarantee

You have 30 days after receiving your order to request a return.

To be eligible, items must be:

• Unused and in their original condition
• In the original packaging
• With tags attached, if applicable
• Accompanied by proof of purchase

How to Request a Refund

Please contact us through our Contact Us page before sending anything back. Our support team will provide return instructions.

Do not send items back without contacting us first.

Damaged, Defective, or Incorrect Items

Please check your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible so we can assist you.

Non-Returnable Items

For health and safety reasons, opened or used supplements cannot be returned.

Other non-returnable items may include:

• Gift cards
• Final-sale items
• Personalized or custom products

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card provider may require additional time to process the refund.

Subscriptions

Zenvora does not offer subscriptions or auto-renewing orders. Every purchase is a one-time transaction, so there is nothing to cancel.

Contact Us

For any return or refund questions, please contact us through our Contact page. Our support team will get back to you within 3–5 business days.